If you call any major company, you will undoubtedly hear the voice of a professional voice recording service that specializes in providing their customers with clear, concise messages and prompts for their answering services. Though you may assume that a professional voice service is out of your budget range, you may be surprised to learn that they can actually be reasonably affordable and provide a great return on your investment.
Opting for a professional voice service allows you to enhance your business image because anyone calling your toll-free number will be automatically directed to a voice mail recording or voice prompt system featuring the vocal talents of someone who has honed their craft and devoted years of experience to fine-tuning their annunciation and speech patterns. Thus, your customers will more easily understand what they are being asked and will be less likely to become confused or frustrated.
Just think about this: How many times have you called a company’s toll-free number and been unable to understand what the prompts were asking of you? Have you ever been flustered when you couldn’t comprehend an outgoing message due to poor recording quality? This has happened to most of us at some time. The vast majority of people hang up out of frustration or give the operator an earful when they finally reach a live person. Imagine how easy and straightforward calls to toll-free numbers would be if companies would merely take the time and small investment to hire a professional voice service to record their prompts and messages.
Customers are more likely to stay on the line and can more easily navigate through a voice prompt system if there has been a professional voice service involved in the recording process. It lends a sense of credibility to the company and also lets the customer know the company cared enough to spend part of its budget to ensure the customer’s experience with the recorded system was as quick and easy as possible. Rather than scrimping and deciding to have staff members record the message or prompts, which can often result in poor quality or poor annunciations, a professional was employed to remove the frustration and confusion.